SHIPPING & RETURNS
Everything you need to know before you cop.
Shipping
After you place an order, Trapmix will email you a confirmation with your order details. Orders typically ship within 3–5 business days. Once your order ships, we’ll email you tracking information.
Delivery times after shipment vary by item, destination, and carrier. If your order contains more than one item, your items may arrive in separate packages.
If we cannot ship within the stated timeframe, we’ll contact you with an update and the option to accept the delay or cancel for a refund.
Please check your shipping address before placing your order. If you notice an error, email trapmixllc@gmail.com as soon as possible with your name and order details. We’ll help if the order has not shipped yet.
Returns
We accept return requests within 14 days of delivery for items that are unworn, unused, and in their original condition and packaging. To start a return, email trapmixllc@gmail.com with your order details. We’ll send you return instructions and the correct return address. Please do not mail an item back before receiving those instructions.
Customers pay return shipping for a change of mind or size return. If your item arrives damaged, defective, or different from what you ordered, email us with photos and your order details so we can make it right. In those cases, Trapmix will cover return shipping if a return is needed.
Once the return is received and inspected, we’ll let you know whether it has been approved. Approved refunds go back to the original payment method. The time it takes to appear in your account depends on your payment provider.
For questions about an order, email trapmixllc@gmail.com.
